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OpenAI Opens ChatGPT to Business Profiles and AI Agents for US Organizations
Read this in the Market Flux appOpenAI launched two interconnected features on November 10 that extend ChatGPT's reach into commercial activity. Businesses can now claim verified profiles on ChatGPT, giving them a presence inside the platform to surface consumer-facing information, while eligible US organizations gain the ability to build, test, and launch dedicated "business agents" capable of answering customer questions directly within the chatbot.
The business agent capability is initially focused on US e-commerce firms and broader US organizations, positioning ChatGPT as a workflow automation and customer interaction layer rather than a standalone consumer tool. The move follows earlier efforts by OpenAI to integrate shopping functionality into ChatGPT and signals a push to become a primary interface between consumers and businesses.
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Sources
- ReutersOpenAI lets businesses claim ChatGPT profiles, adds AI agents for US e-commerce firms
- Crypto BriefingOpenAI lets US organizations build business agents on ChatGPT
- InvestingOpenAI lets businesses claim ChatGPT profiles, adds AI agents for US e-commerce firms
- FirstSquawkOPENAI: ELIGIBLE ORGANIZATIONS IN US CAN NOW BUILD, TEST, LAUNCH A "BUSINESS AGENT" ON CHATGPT TO ANSWER QUESTIONS
- Seeking AlphaOpenAI releases Businesses in ChatGPT to provide consumer insights
- TechcrunchOpenAI rolls out new business profiles, making ChatGPT just a little bit more like Google
- LiveSquawkOpenAI Acquires AI Travel Agent Odessia - @theinformation
- WallstengineOPENAI ACQUIRES AI TRAVEL STARTUP ODESSIA Odessia launched an AI concierge in October that helps users plan and book trips. Founder Francis Davidson is also joining OpenAI to work on “the future of travel.” It raised $6M led by Sequoia in June.
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- Cointelegraph🤖 NEW: OpenAI has launched Businesses in ChatGPT in beta, letting companies manage profiles, track engagement and create AI customer agents.
- YahooFinanceFor the first time this year, OpenAI says it's growing at the same pace as Anthropic. @dee_bosa breaks down OpenAI’s third-quarter numbers: